FREQUENTLY ASKED QUESTIONS

You can either call us at 440-526-2152 or email us at Info@BroadviewRental.com to get a quote or book a reservation.

Event orders of $100 or more require a 50% deposit to reserve. The remainder is due 7 days before the event.

Cancellations must be made at least 14 days prior to delivery/order pick up date to receive a full refund. Any orders canceled within 14 days of the
delivery/order pick up date will forfeit the 50% deposit. Qty changes made to your order must be finalized by the time of confirmation and final payment, 7
days days prior to your delivery date. No refunds will be issued for changes made within the 7 day window.

Delivery schedules are confirmed a week in advance. Deliveries can take place 1-3 days prior to your event and teardowns 1-3 days following your event. Deliveries typically take place between 8am and 5pm. Additional delivery charges may apply if a specific date/time is requested.

Someone needs to be present for delivery to sign the contract.

All orders need to be paid in full before delivery.

Please note that delivery and set up of tents, tables and chairs can take an unknown amount of time. We will do our best to provide a delivery window but we cannot guarantee a delivery time. Our teams can be up against any number of factors such as weather, walking distance and job size, therefore an exact time cannot be given for delivery.

 

Delivery orders require a minimum order amount of $250. (Some exceptions may apply.)

Delivery starts at $60.

We offer delivery to Broadview Heights, Brecksville, North Royalton, Parma, Parma Heights, Richfield, Bath, Akron, Hudson, Twinsburg, Stow, Solon, Hinckley, Independence and Seven Hills.

Weekend rates begin on Thursday/Friday (all business hours) and continue through Monday (all business hours).

Delivered orders are based on scheduling needs. Weekend deliveries may incur an additional cost.

Saturday pick ups are available in advance by appointment only.

We are not open on the weekends but if needed, Saturdays are available by appointment only. 

Voicemails are monitored throughout the weekend and if urgent, you will receive a response as soon as possible.

Tents are framed. A frame structure is erected on site. There are no center poles. They can be set up on grass or a hard surface. Sides and lights can be added at an additional cost.

  • Posted price includes set up and take down. Does NOT include delivery. Delivery price depends on location.
  • All tents  are set up by Broadview Rental Personnel. No customer setups.
  • Tent Hold Down Options:
    • Set up in grass via stakes. Stakes will be placed 4-5 feet out from the perimeter of the tent.
    • Set up on a solid surface (tents only) via barrels. Barrels are plastic 55-gallon drums and are filled with water. If barrels are used, customer needs to provide a water source. If water is not available, please call for ballast use.
    • Set up on a solid surface via concrete ballasts (30x40 and larger). This is an extra cost. Please contact us for a quote.
  • All tops are white
  • Overall Height is 13 feet
  • Tent Sides can be added for an additional cost
  • When measuring, allow an extra 4 feet around the tent’s perimeter for tie downs. We also can come out and do a tent measurement at no cost for surrounding areas.
  • 50% deposit required to reserve a tent
  • Tent cancelations made within 14 days of the delivery date will forfeit the 50% deposit. 
  • Tent cancelations made within 7 days of the scheduled delivery will not receive a refund.

Table and chair set up is not included in the rental price.
We can setup and take down for an additional cost if scheduling allows.

Upon delivery, tables and chairs will be stacked neatly in a location designated by the customer. We ask that the tables and chairs are stacked similarly upon pick up. If tables and chairs are not stacked, an additional charge may be applied. 

For Rectangular Tables:

60" x 120"

  • 1/3 from the floor on a 6ft table
  • Lap Length on an 8ft table

90" x 132"

  • Floor Length on a 6ft table
  • 1/3 from the floor on an 8ft table

90" x 156"

  • Floor Length on an 8ft table

 

For Round Tables:

90" Round

  • 1/3 from the floor on a 48" round table (seats 6)
  • Lap Length on a 60" round table (seats 8)

108"

  • Floor length on a 48" round table (seats 6)
  • 1/3 from the floor on a 60" round table (seats 8)
  • Falls just above the ground on the Cocktail tables

120"

  • Floor Length on a 60" Round table (seats 8)
  • Falls to the floor on the Cocktail tables with a small puddle of fabric
  • Recommended when using a sash to tie

132" 

  • Floor length on a 72" round

Work Hours

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